BOOKING PROCEDURES AND CANCELLATION POLICY FOR TaPS

Booking and Registration Procedures

• For teachers attending with students
  • ISTA only accepts Booking Forms and Registration Forms completed in full.
  • Once ISTA has received your Booking Form your school will be issued with an invoice for £500.00. This is for the student places only and is non refundable, non transferable. It is a flat rate deposit and will be deducted from your final balance invoice upon registration.
  • The invoice must be paid within 28 days of issue. If payment is not received within this time period we cannot guarantee that places will be held.
  • ISTA requires the online Registration Form to be submitted on or before the Final Confirmation Deadline (FCD). A late registration fee will be charged to all schools submitting the registration form after the FCD.
  • ISTA will issue schools with the final balance invoice once registration forms have been received. This must be paid within 28 working days of issue.
• For teachers attending without students
  • Teachers do not need to complete a Booking Form, only the online Registration Form.
  • ISTA can only accept Registration Forms completed in full.
  • ISTA requires the online Registration Form to be submitted on or before the Final Confirmation Deadline (FCD). A late registration fee will be charged to all schools submitting the registration form after the FCD.
  • ISTA will issue schools with an invoice once registration forms have been received. This must be paid within 28 working days of issue.

No Refund Policy

ISTA cannot refund any deposits invoiced for students who withdraw from a TaPS once we have received your Booking Form.

Late Registration Policy

A fee of £50.00 per participant will be charged for all registration forms received after the FCD.

Cancellation Policy

• ISTA reserves the right to cancel an event due to insufficient enrollment; and/or other factors. In this case registration fees only will be refunded in full.
• For School Groups
  • Schools who cancel after the FCD will be charged a cancellation fee of £500.00 (in addition to the deposit withheld) plus £100.00 for each student/teacher booked where the group is more than 5 in number.
  • Cancellations for registrations received on or after the FCD (and ‘no shows') will be charged the full registration fee.
• For Teachers only
  • Cancellations received before the FCD will receive full refund of the registration fee in the form of a credit note.
  • Cancellations for registrations received on or after the FCD (and ‘no shows') will be charged the full registration fee.

It is the school's responsibility to ensure that

• Parent's are fully informed of ISTA's Booking Procedures and Cancellation Policies prior to committing to the event.
• Cancellations are communicated directly to ISTA and NOT to the host school/organization.

ISTA – January 2010